CUSTOMER SERVICE

Superior Customer Service

Great torque tool calibration customer service begins with great customers. We are dedicated to bringing you the best torque tool calibration customer service possible. The Customer Service Center Staff at Team Torque will always strive to provide knowledgeable information to meet your needs.  We will work hard to ensure that your experience with our company is fast, convenient and hassle-free. 

When you send your tools, our goal is to provide you with one of the fastest turn-around times in the industry.  We know how important it is for you to have your tool at your shop and not at our repair facility.  This is why we keep the largest variety of parts on hand and maintain great relationships with torque equipment manufacturers. 

Our torque tool calibration customer service department is available to answer your questions:
Monday through Friday from 7:00 A.M. to 5:00 P.M. Central Time 

Justin Franchuk, Customer Service Manager 

Our Torque Calibration Labs offer:

• Environmentally-controlled facilities to ensure high-quality torque wrench servicing along with accurate torque tool calibrations and measurements 

• Professionally trained technicians in electronic and mechanical torque tool calibration 

• Quick turnaround by all staff -- from our lab to customer service :) 

• Service by all major carriers 

• Customers include over 13,000 companies from New York to California, Florida to Hawaii including Puerto Rico and other world-wide customer locations 

• Paid technical support for ISO, integrating internal standards, and torque database set-ups

We Care about our Customers and we Provide:

• Fastest turnaround with our torque tool calibration services 

• Rush torque tool calibration service, I.E. Overnight and 3-day service 

• Onsite torque instrument pickup and delivery regionally 

• Free ongoing update notification when instruments are due for torque tool calibration 

• Bar coded instrument tag options and internal document tracking 

• Torque tracker lite software management system 

• World-wide shipping